The General Car Insurance Review

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Article Contents
Picture of By <span>Aren Mirzaian</span>
By Aren Mirzaian

Updated on March 13, 2025

Visit author page
Picture of By <span>Aren Mirzaian</span>
By Aren Mirzaian

Updated on March 13, 2025

Visit author page

3 minute read

Article Contents

This page is for informational purposes only. MyChoice is not affiliated with this company.

About The General Car Insurance

For most drivers, car insurance is an expensive bill that only comes in handy following an accident. This means that drivers want car insurance that is easy to research, at a low rate, and can cover them in the event of an accident. One insurance provider is The General Insurance.

This insurance company was originally founded in 1963 under Permanent General Insurance. It changed its name to its current branding in 1997. Over the years, the company has been able to provide insurance in locations across the United States. Although it is based in Nashville, it prides itself on having offices in most areas and agents ready to assist its customers.

How The General’s Customer Reviews Compare to Other Insurance Companies

Insurance
Provider
Company’s
Online Rating
The General4.7/5
Aviva4.4/5
Esurance1.4/5
PC4.5/5
Zenith4.2/5
Source: Google Reviews, Trustpilot

Why Choose The General Car Insurance?

This General specializes in providing insurance to drivers who are considered to be high risk. This may include people who have been in multiple accidents, received multiple traffic tickets, have poor credit, or a combination of other factors. Because this insurance provider takes on high-risk drivers, their policies are much more expensive than many other providers specializing in giving low-risk drivers insurance policies. In addition, the insurance policies offered by this insurance provider tend to have less coverage than many other insurance policies. This means that the insurance may only offer liability coverage, or in other cases, the insurance may only cover injuries to the driver or damages sustained in an accident.

This insurance provider has a large online presence that ensures its drivers are insured through the internet. In many cases, a car inspection may not be required before insuring a vehicle, and the insurance provider may only ask for basic details about the car, such as its model and how many miles are on the car.

This makes this insurance provider a good option for people who are too busy to have their car inspected and need insurance coverage quickly. Many people will use this provider seasonally, only having car coverage during winter. This is an option for poorer people who only drive their car during certain times of the year.

This insurance provider is a good option for people attempting to restore their driving history. Many people will use this insurer for only a few years until they can restore their driving record. This will allow them to switch to an insurer specializing in offering coverage for people in a less risky pool of drivers. This insurance provider offers SR-22 insurance. This is insurance for people who were in an at-fault accident or DUI or have had their license taken away. These insurance policies can be very expensive, but for some drivers, it is the only way to drive their car legally.

The General Car Insurance Pros & Cons

Below are some main pros and cons of car insurance with The General. These are based on the company’s online reviews.

ProsCons
Affordable Rates for
High-Risk Drivers
Issues with Policy
Accuracy and Fraud
Willing to Insure Drivers
with Poor Driving Records
Limited Coverage Options
Easy Access to
Basic Coverage

How to Get Car Insurance With The General

You can directly get car insurance from The General’s website. It accepts pretty much any driver and any car. However, drivers must enter some information to determine their policy rate. The company advertises that it can provide a quote in two minutes or less. It requires the postal code, type of car, and personal information such as accident history and the many miles the driver expects to drive.

After one has received their quote, they can finalize the process very quickly. The driver must enter more personal information, such as their social security number. This allows them to perform a background check. The insurer will finalize the rate and send the driver the complete policy. The driver can then review the policy before confirming they want it. Drivers should pay attention to the policy, as the insurer may only offer coverage in certain circumstances. As usual, comparing the policy details with those of other insurers is important.

This insurer will mail a physical copy of the policy and provide it with their app. This means that the driver can have proof of insurance the moment their policy becomes active.

This insurer makes maintaining a policy simple. Drivers can pay their premium by logging onto their online portal, using the insurer’s app, over the phone, or through the mail. This insurer also makes it easy to cancel policies and allows drivers to apply for a new policy after they have improved their driving record.

What Other Insurance Products Does The General Offer?

The General products are mostly offered through partnerships with other insurance companies, except for auto and motorcycle insurance.

The General’s Motorcycle Insurance product covers Liability, Collision, Comprehensive, Personal Injury Protection, and Uninsured and Underinsured Motorists. It protects more than 15 types of Motorcycles, including leisure-purpose vehicles such as ATVs and snowmobiles.

This product is offered through a partnership with Insure.com.

This product is offered through a partnership with Hartville Pet Insurance.

This product is offered through a partnership with Progressive Insurance.

This product is offered through a partnership with Progressive Insurance.

International Insurance Group, Inc. (IIG) provides Mexico travel car insurance. This coverage plan offers liability, medical expenses, legal assistance, and roadside assistance. Physical Damage and Total Theft, Partial Theft and Vandalism are offered through optional coverage.

How To File An Insurance Claim with The General

The General customers can file a claim using one of the following options:

Email

You can contact them at anytime 24/7

Contact by phone

Feel free to contact the team by phone

Website

File a claim by visiting The General website

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