This page is for informational purposes only. MyChoice is not affiliated with this company.
About Aviva Car Insurance
Aviva is a multinational insurance provider and a major Canadian insurer. The company has an impressive pedigree and has built a reputation of excellent customer service. Aviva offers nearly every kind of personal insurance and is a premier auto insurance provider.
Aviva is a UK-based insurance provider whose history dates back to 1696 with the Hand in Hand Fire & Life Insurance Society. The modern form of Aviva is very different from its humble roots. It was officially created in 2000 as the result of a merger between Commercial Union and General Accident. The name Aviva was added to the company in 2002.
Aviva has a long history of operating as a major insurer, having acquired dozens of other major insurers over the decades. The company’s Canadian operations are some of the largest in the country, insuring three million people and employing four thousand.
How Aviva’s Customer Reviews Compare to Other Insurance Companies
| Insurance Provider | Company’s Online Rating |
|---|---|
| Aviva | 4.4/5 |
| Chieftain | 1.7/5 |
| Sonnet | 3.3/5 |
| Western Assurance | 2.2/5 |
| SGI | 3.0/5 |
Why Choose Aviva Car Insurance?
Aviva offers several features that make their insurance policies very desirable. They make the process of applying for a quote very easy. You can apply for a quote in the following ways:
- Over The Phone
- In Person With An Agent
- Through Their Website
- Through An Independent Insurance Comparison Site
Aviva allows customizable options on their insurance policies. This means you can decide how much coverage you have, how much your deductible is, and what things your insurance covers. They also allow you to bundle and customize your insurance policies. This means you can secure a bundling discount without being locked into a plan you may not want.
Aviva standardizes several features to help you process filing a claim. They can offer you a rental vehicle. They also have a new car guarantee, and Aviva has an accident forgiveness program, so you will not be automatically punished just because of a single accident. Aviva ensures they will be available during the claim process, and they can provide you with a step-by-step guide on navigating the claim process.
Aviva Car Insurance Pros & Cons
Below are some main pros and cons of getting car insurance with Aviva, based on the company’s online reviews.
| Pros | Cons |
|---|---|
| Comprehensive App Management | Significant Price Increases |
| Affordable Premiums | Limited Communication Options |
| Clear Documentation | |
| Prompt Coverage Confirmation | |
| Regulated Company |
Aviva Car Insurance Special Programs And Features
Aviva offers several special features that make them a very desirable insurance provider. One of these most desirable programs is their disappearing deductible. This program lowers your deductible every year you go without filing a claim. Most drivers will have a zero deductible if they go five years without submitting a claim. In addition, Aviva considers your history with your previous insurance provider. This potentially allows you to have a deductible of zero right away.
Aviva also offers a conviction protector program. They will not raise your rates because you got a single ticket. This means you will not worry about losing a lot of money just because you made one minor mistake.
Aviva offers roadside assistance for a low fee. Their roadside assistance program will jump-start your car, give you gas, or tow your vehicle. Also, they will not raise your rates just because you needed roadside assistance. Aviva’s roadside assistance program offers discounts on rental cars and hotel rooms if you are stranded somewhere. This roadside assistance program can save you money and stress if you have car problems while traveling.
Aviva guarantees their customer service by ensuring they satisfy their customer during the claims process. Aviva will give you a year’s worth of premiums back if you are not satisfied with them during the claims process. They will also give you the full amount from settling the claim. This means you will still get excellent compensation even if you no longer like Aviva.
How to Get a Discount On Aviva Car Insurance
Aviva offers several ways to get a discount on your auto insurance. Many of these options are things that you may already be available for. Some common ways to get a discount include:
- Having An Emergency Braking System
- Avoid Traffic Convictions For Three Years
- Bundling Policies
- Being Retired
With these discount options, you could save fifteen to thirty percent on your Aviva car insurance.
What Other Insurance Products Does Aviva Offer?
Other than auto insurance, Aviva’s insurance policies are simple, with one or two policies. Clients can still choose to add optional policies depending on their situations.
How To Submit A Claim with Aviva
Aviva makes it easy to submit a claim. The company has a reputation for offering great customer service. It has a 24-hour phone line with highly trained agents.